As our community continues to prepare for COVID-19, we have made the decision to close Monday, March 16th at 9:30pm and remain closed until the recommendations of the CDC and the guidelines of our state and local health agencies determine it is safe to serve our members once again.
We understand our community and team members depend on our center every day. While we have not had additional confirmed cases in our community, in light of the recommendations, and in an effort to be an example for the health and wellness of our community, we feel that closing is best.
We realize that you may have questions regarding your March dues that were drafted and future payments. For March 17-31, pro-rated credits will be applied back to your membership account for the 15 days we were closed in March. For any additional time the center is closed, we will not be billing members for the time lost. All existing membership accounts will be frozen until we reopen.
I am so proud of our team, who over the past few weeks have worked tirelessly to enhance our cleanliness throughout the center and educate our members on safe prevention practices.
Please remain safe and well during this unprecedented time. Thank you for your continued support of our center and team. We value your loyalty and look forward to serving you once again soon.
Sentara RMH Wellness Center