Dear Members,

Though we look forward to an eventual reopening, in accordance with Virginia’s Forward Virginia Phase I Plan for Fitness Centers, the Wellness Center will remain closed for the remainder of May with the exception of outdoor fitness classes. We will continue to offer our virtual classes on our website and facebook pages. We are also excited to begin offering limited outdoor fitness classes for our members beginning Monday, May 18. Beginning Thursday May 14 at 12:00pm, members will be able to view the outdoor class schedule and pre-register for classes offered May 18 – May 30 in our Member Portal.

As a reminder, we have suspended billing accounts until the center reopens its doors with the exception of the members who have chosen to support the wellness center during this time of closure through the RMH Foundation Wellness Center Campaign. If you did not see that communication, you can view our campaign information here.

How to Enroll & Participate in our Outdoor Class Offerings:

  • Outdoor classes will REQUIRE PREREGISTRATION to ensure that we limit the number of participants to 9 participants and are able to maintain the required 10 foot physical distance in accordance with the Va guidelines in Phase 1. Classes are open to members only. Due to limited capacity, nonmembers are not able to register for these classes.

  • Pre-registration will open Thursday, May 14 at 12:00pm for all scheduled classes. Members can pre-register for the scheduled outdoor classes offered May 18 – May 30 via the Member Portal on our website. See directions below.

  • Participants should bring their own mat, towel, and water bottle (recommended). Center equipment and indoor restroom facilities are not accessible.

  • Please arrive on time for the scheduled class. The instructor and all participants must maintain at least ten feet of physical distancing between each other.

  • All participants must PREREGISTER for the class in the Member Portal. Due to limited class capacity, we are not able to accommodate walk-in participants.

  • All classes are weather permitting. In the event of rain or inclement weather, the class will be cancelled.

How to View Outdoor Class Schedule:

Class schedule will be viewable beginning at 12:00pm on Thursday, May 14. To view our outdoor schedule of classes, please visit our Electronic Group Fitness Schedule and follow the steps below.

STEP 1. To locate classes, search the schedule by any day between 5/18/20 – 5/30/20. Click the blue calendar button and enter the date.

STEP 2. Click Search.

STEP 3. Click the Enroll button.

STEP 4. You will be prompted to login to the Member Portal using your username and password. If you have not logged in to the portal before or if you have forgotten your username or password, please follow the directions below.

Member Portal Login Directions

How to Access Your Account

Visit our Member Portal, and follow the directions below to log in or create your account.

If This Is Your First Time Using the Member Portal

  1. Click on the Do not have a login? link.

  2. You will be prompted to enter your member scan tag #

  3. Create a username and password

  4. Click the  button to begin using the Member Portal.

  5. Select the Group Fitness icon to view classes and preregister.

If You Have Forgotten Your Username Or Password

  1. Click on Forgot your username/password? link.

  2. You will be prompted to enter your email address. Please note this email must be the email linked to your membership account.

  3. You will receive an email from donotreply@rmhwellnesscenter.com with your new username and password.

  4. If you do not receive an email or need further assistance with the login process, call Heather at 540-564-5694 or email her at HRMONEYM@sentara.com.

  5. Once you are logged in, you can view the schedule by clicking the  button to begin using the Member Portal. Select the Group Fitness icon to view classes and preregister by searching for the date and click search.

If you have trouble logging in for the first time, please do not hesitate to contact Heather at 540-564-5694 or email her at HRMONEYM@sentara.com so that she can assist you in setting up your account.

We look forward to safely seeing you over the coming weeks! Please continue to let us know how we can assist you as we continue to move forward through this phase and continue to check our updates and announcements on rmhwellnesscenter.com, where we will notify you of our plans to reopen.

From the entire Sentara RMH Wellness Center team, thank you again for your support during this time. Please stay safe and well.

In good health,

George